How do I contact Beam's Support Team?

The fastest way to get help is through the Beam app!

Go to “Support” in the app to submit a ticket or start a chat with us – this ensures the quickest response.

If needed, you can also email us, but please note that email responses typically take 2–3 working days:


Email Support:
- Australia: [e-mail]

- United States: [e-mail]

- Korea: [e-mail]

- All other regions: [e-mail]

 When emailing, do include:

• Your Beam account details (phone number/email, found under “Menu” > “My Profile” in the app)

• Your city & country

• A clear description of your enquiry